Premium Software Support

$99.00

Get the help you need now with a one-time support session from Answer Desk. No one knows how Microsoft software works better than our friendly and knowledgeable experts. While at home through online chat or phone, you can trust an Answer Desk expert to diagnose and solve even the toughest issue in one hour.*

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Overview

Expert help wherever you are

Anywhere care

Get expert help for Microsoft Windows and Office—wherever you are.

  • Complete PC diagnosis to get to the root cause of your issue
  • Microsoft's premier support option for Windows and Office suites and applications
  • Your Answer Tech will work with you one-on-one to make sure your software issues are resolved
  • Stay comfortable in your home or office while your Answer Tech works on your computer remotely

Get expert help for Microsoft Windows and Office—wherever you are.

  • Complete PC diagnosis to get to the root cause of your issue
  • Microsoft's premier support option for Windows and Office suites and applications
  • Your Answer Tech will work with you one-on-one to make sure your software issues are resolved
  • Stay comfortable in your home or office while your Answer Tech works on your computer remotely
  • Microsoft account
  • Phone to speak to the Answer Tech while they're working on your PC
  • Broadband Internet connection
  • Windows 8, Windows 7, Windows Vista
  • Internet Explorer 7 or higher, or Firefox 3.6 or higher
  • 300 MHz or higher processor clock speed recommended, 233 MHz minimum required (single or dual processor system).
  • Intel Pentium/Celeron, or AMD K6/Athlon/Duron, or compatible processor recommended
  • 256MB RAM or higher recommended (Minimum may limit performance and some features)
  • SVGA (1024 x 768) or higher display
  • Recommended use of default browser security setting levels
  • Macromedia Flash 8 and higher